Reliable heat pump and heating system repair throughout Winter Haven Lakeland Haines City, and all of Polk County when temperatures drop.
Top Notch Air Conditioning & Heating repairs heat pumps, electric furnaces, and all residential heating systems throughout Polk County, FL. When a cold front hits and your heater stops working, we provide same-day service to restore your comfort. Call (863) 875-5500 — Yeti Club members receive priority dispatch at no overtime charge.
While Central Florida's winters are mild compared to northern states, Polk County sees cold fronts that can push temperatures into the 30s and 40s for days at a time. When that happens and your heat pump or furnace stops working, you need a repair company that responds fast and diagnoses correctly the first time. Top Notch Air Conditioning & Heating has been the trusted heating repair provider across Winter Haven, Lakeland Plant City, and the broader Polk County area.
Heat pumps — the most common heating system in Florida homes — have unique failure modes that differ from traditional furnaces. A reversing valve stuck in cooling mode, a failing defrost board, low refrigerant charge in heating mode, or auxiliary heat strips that won't energize are all heat-pump-specific issues that require a technician trained in refrigerant-cycle heating systems. Our NATE-certified technicians understand Florida heat pump operation thoroughly.
We repair all types of heating equipment: heat pumps from all major manufacturers, electric air handlers with heat strips, gas furnaces, and package units. Every repair comes with upfront pricing before work begins, and Yeti Club members receive a waived diagnostic fee plus 10% off parts and labor.
Don't wait on a cold night. Call (863) 875-5500 any time. We dispatch emergency heating repairs same-day. Yeti Club members go to the front of the queue with no overtime surcharge.
Heat pump problems often have multiple possible causes. We perform a complete diagnostic — refrigerant pressures, reversing valve operation, defrost cycle, electrical components — before recommending any repair.
Once diagnosed, we present you with a clear, written repair quote before touching anything. No vague estimates, no surprise charges when the work is done.
We complete the repair, then test the system through a complete heating cycle to verify correct operation, proper airflow, and that backup heat strips engage at the right outdoor temperatures.
Heat pumps provide heating by moving heat energy from the outdoor air into your home — even when it's cold outside, air contains heat energy that the refrigerant system can extract. This makes heat pumps 2–3 times more efficient than electric resistance heating for Florida's mild winters, where outdoor temperatures rarely stay below freezing for long.
Common heating-season failures include reversing valve issues (the valve that switches the refrigerant cycle from cooling to heating), defrost board malfunctions, and auxiliary heat strips that fail to engage when temperatures drop below the heat pump's efficient range. These are all diagnosable and repairable by our technicians — we carry reversing valves, defrost boards, and heat strip elements on our service trucks.
Most Florida HVAC calls are cooling-related, but heat pumps are the same system run in reverse. Our technicians understand the full refrigerant cycle in both modes — a critical distinction for accurate diagnosis.
We prioritize heating calls when cold weather hits Polk County. Nobody should spend a night shivering when a same-day repair is available.
Reversing valve replacement, heat strip service, defrost board — every repair gets a written price before we start. Yeti Club members receive 10% off all parts and labor.
All repairs include a written labor warranty. If the same issue recurs within the warranty period, we return at no charge.
615+ Google reviews confirm what Polk County homeowners already know: Top Notch Air Conditioning & Heating shows up on time, diagnoses correctly, and stands behind its work.
4.9 stars across 615+ Google reviews. See why Polk County homeowners and businesses trust Top Notch Air Conditioning & Heating for all their HVAC needs.
"Our heat pump stopped heating during that cold snap in January and Nelson had us fixed the same afternoon. He was professional, explained exactly what was wrong with the reversing valve, and the price was completely fair. This is the kind of service you don't find everywhere anymore."
"Oscar came out the same day I called — my AC went out during one of the hottest weeks of July and I was desperate. He diagnosed the problem fast, had the part on his truck, and had us back to cool in under two hours. I've been with Top Notch for three years now and they never disappoint."
Top Notch Air Conditioning & Heating provides Heating Repair throughout Polk County including Winter Haven Lakeland Plant City Bartow Haines City Auburndale Mulberry Davenport, Inwood, and Wahneta. Based at 164 Spirit Lake Rd, Winter Haven, FL 33880 — centrally located for fast response across the county. License: CAC1817537.
Select your city for local heating repair pricing, availability, and same-day scheduling.
Yes — Polk County sees cold fronts every winter that can drop temperatures into the 30s and 40s for days at a time. While it's not like up north, a functioning heating system is essential for comfort and safety, especially for older residents and young children. Heat pumps (which double as your AC) are the standard for Florida homes and need the same maintenance attention as the cooling mode.
Heat pumps are overwhelmingly the best choice for Florida homes. Because our winters are mild, a heat pump provides efficient heating down to about 35–40°F (where backup electric strips take over) and doubles as your air conditioner all summer. Gas furnaces are less common but are used in some homes. Top Notch Air Conditioning & Heating installs and recommends Carrier heat pump systems for the best all-around efficiency and performance in our climate.
A few common causes: the system may be in defrost cycle (normal for about 10–15 minutes), the reversing valve may be stuck or failing, refrigerant charge may be low, or the auxiliary heat strips may not be functioning properly. If your home is not reaching the set temperature on cold nights, call Top Notch Air Conditioning & Heating for a heating diagnostic — this is a common and generally fixable issue.
Our heating tune-up checks the reversing valve operation, tests auxiliary heat strips for proper operation and amperage draw, inspects and cleans the blower assembly, tests electrical connections and contactor, verifies refrigerant charge and heat pump operation in heating mode, checks defrost board function, and tests the thermostat's heating mode calibration. Yeti Club members receive this as part of their annual fall visit at no extra charge.
Top Notch Air Conditioning & Heating is headquartered at 164 Spirit Lake Rd in Winter Haven, FL (33880). We serve all of Polk County including Lakeland, Plant City, Bartow, Haines City, Auburndale, Mulberry, Davenport, Inwood, and Wahneta. Our central location means fast response times throughout the county — most customers can expect a same-day or next-morning appointment.
Yes. Top Notch Air Conditioning & Heating holds Florida HVAC contractor license CAC1817537 and is fully insured. We are also a Carrier Factory Authorized Dealer and an accredited member of the Better Business Bureau. Our technicians are NATE-certified and receive ongoing factory training on the latest equipment.
Direct factory training, enhanced warranties, and access to Carrier's full product lineup. Not every HVAC company qualifies — we do.
More than 615 verified Google reviews with a 4.9-star average. Our reputation is built on showing up on time and getting it right the first time.
Oscar, Craig, Josh, and Nelson hold North American Technician Excellence certification — the HVAC industry's gold standard for field expertise.
Finance up to $25,000 at 0% APR. Nobody in Polk County should go without reliable HVAC because of an upfront cost barrier.
Florida HVAC License CAC1817537, fully insured, BBB Accredited. You're protected every step of the way on every service and installation.
$199/year for two annual tune-ups, priority scheduling, waived diagnostic fees, and 10% off repairs. Polk County's best HVAC maintenance value.